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Questions

Straight answers about Dueclear.

Where the product stands, how it handles your data, and what it costs.

The product

What is Dueclear?

A tool for tracking building certificates and renewals across many buildings: importing your register, assigning owners, reminding them in time, asking contractors for certificates, reviewing replacements and reporting to clients.

Can we use it with real data today?

Not yet: Dueclear opens in December 2026. Everything is built, and you can try it now in the full demo with sample data. Join the launch list to hear first.

Who is it for?

Facilities service firms, property managers and multi-site businesses that track many recurring certificates, usually supplied by contractors.

Does it work on a phone?

The upload page for contractors is designed for phones. The main workspace works best on a computer or tablet.

Does Dueclear tell us what each building legally needs?

No. Dueclear tracks the renewals your team decides apply. It is not legal advice, and a green date does not mean a building complies with the law.

Data and security

Where is our data stored?

In the European Union (Frankfurt, Germany). The service providers we use are listed on the subprocessors page.

Is the demo different from the real product?

The demo uses example data, keeps your changes only in your browser and sends nothing. From December 2026 your own workspace saves your data securely and sends reminders.

Can we export and delete our data?

Yes. You can export registers as CSV or reports at any time, and deleting your account deletes your records and documents.

Is our data used to train AI?

No. Your records and documents are never used to train AI models and never sold. Certificates are read in your browser, not by an AI service.

Pricing

How much does it cost?

Free for one building and 25 renewals; then €390, €990 and €1,990 a year for 300, 1,000 and 2,500 renewals, or monthly, excluding VAT.

Do we pay per user?

No. Every plan includes unlimited team members.

Is there a free trial?

Yes. Every new workspace gets 30 days of the Team plan with everything included, no card needed. Afterwards you keep the Free plan unless you choose another.

Languages and countries

Which languages are available?

English, Italian, German, Spanish and Portuguese, for both the website and the product.

Can people in one team use different languages?

Yes. Each person chooses their own language, independently of the building's country.

Does the website show my language automatically?

Yes. On your first visit we show the language your browser prefers, and you can change it at any time.

Working with us

Can we have a sales call?

Yes, if you like: book a 20-minute demo from any page. Otherwise we work by email and guides, so you can look at Dueclear in your own time.

How do we get help?

The help centre answers most questions. For anything else use the contact page or Help and feedback inside the workspace: a person replies within one working day.

Opening December 2026

Try the full demo now, with sample data. Join the launch list to hear first: teams on the list will be offered a discounted first year.